Media training 101 for small businesses

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Great news: you just scored a big press interview to promote your business. The story will expose your brand to the perfect new audience and drive meaningful traffic to your website. So…don't blow it. Yes, just as quickly as the excitement for the opportunity arrived, the realization that you now have to do an interview sets in. I get it—press interviews can absolutely be intimidating. The resulting coverage represents a significant opportunity to acquire new customers, drive sales, or raise awareness, and you want to be sure to represent your brand well and really compel the audience to check out your company. On top of that, you have to contend with adrenaline and nerves in the moment. You may be thinking, "So many other business owners are so polished and articulate in their interviews. How am I going to pull that off?" Deep breath. A successful interview is usually the result of good media training: preparation and practice in advance of an interview. I've tr

How automation helps a real estate company process more than 500 leads per month

Managing leads is an important part of running a successful real estate business. Tampa-based Eaton Realty receives leads from potential buyers, sellers, and renters from more than 10 different sources—like Zillow, Hotpads, Realtor.com, their website, and more.

Keeping all of those leads moving from submission to close takes work, and Shawn Eaton, director of operations at Eaton Realty, turned to automation with Zapier to help manage that process.

"In just one month this year Zapier processed over 500 leads," Shawn said. "That would be my full-time job if not for Zapier."

The initial challenge: How to get leads from various sources into their communication platform

People contact Eaton Realty for information about buying, selling, and renting. Keeping all those contacts in their ecosystem took a lot of time.

"We needed to distribute those leads to our agents quickly and automatically for timely follow-up," Shawn said. "We looked at some off-the-shelf solutions, but they were expensive and didn't do exactly what we wanted."

Eaton Realty set up Zaps—our word for the workflows you create in Zapier—to manage this work. For example, he used Mailparser.io to parse email addresses from all their intake sources, then used Zapier to add the leads to Constant Contact so they could be sent email marketing campaigns to qualify, nurture and convert leads.

To get started more simply, try one of these Zap templates that help you send leads into Constant Contact.

Other ways Eaton Realty uses Zapier

In addition to adding leads to Constant Contact, Eaton Realty relies on automation to notify staff in Slack about rental applications, e-faxes, or emails to a specific service mailbox.

Automation keeps Eaton Realty on track

In real estate, there's no time to waste.

Zapier helps Eaton Realty manage lead generation and follow-up while maintaining the internal systems that allow team members to work together.

Our stories explore how Zapier's users solve common problems. From marketers to CEOs, educators to real estate agents, millions use Zapier to automate their most tedious tasks. What's your story? Tell us how you use Zapier to do more. You can also read even more customer stories and find new ways to improve your workflow and productivity.



from The Zapier Blog https://ift.tt/31BymA8

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