Media training 101 for small businesses

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Great news: you just scored a big press interview to promote your business. The story will expose your brand to the perfect new audience and drive meaningful traffic to your website. So…don't blow it. Yes, just as quickly as the excitement for the opportunity arrived, the realization that you now have to do an interview sets in. I get it—press interviews can absolutely be intimidating. The resulting coverage represents a significant opportunity to acquire new customers, drive sales, or raise awareness, and you want to be sure to represent your brand well and really compel the audience to check out your company. On top of that, you have to contend with adrenaline and nerves in the moment. You may be thinking, "So many other business owners are so polished and articulate in their interviews. How am I going to pull that off?" Deep breath. A successful interview is usually the result of good media training: preparation and practice in advance of an interview. I've tr

What is a cache? And why does clearing it fix things?

It's timeless advice: if a website isn't loading properly, clear your cache. We've all done it, noticed that things work again, and proceeded to not think about the browser cache ever again (until something else breaks).

But somewhere, in the back of your mind, you can't help but wonder: what the heck is the cache? Why does clearing it fix things? I care about you, and want you to know things, so let's get into it.

What is a cache?

There's a Zapier logo at the top-left corner of this page. If you go to another post on this blog, or to the Zapier homepage, that same logo will be there.

It's following you.

Your browser could re-download the logo every single time you visit a different page on this site, but that would be wasteful. So, instead, your browser stores the logo, and all sorts of other things, on your computer. In the cache.

That's all the cache is: the place where your browser stores images, code, and other files to avoid re-downloading them repeatedly. Your browser would run a lot slower without this feature, because every site you opened would require re-downloading tons of files. The logo, yes, but also background images, fonts, and a bunch of other technical sounding things like CSS, HTML, and JavaScript. The cache stores all of these locally, to save bandwidth and speed up your browsing.

Why does clearing the cache fix things sometimes?

A screenshot of clearing your cache in Chrome

Every once in a while, a site will stop working, and clearing the cache will fix it. A coworker of mine, for example, couldn't upload articles to our website around a month ago. I recommended that they clear the browser cache, which solved the issue.

Why does this help? To vastly oversimplify, sometimes there's a difference between the version of a website cached (stored) on your computer and the version that you're loading from the web. This conflict can lead to weird glitches, and clearing your cache can help when nothing else seems to.

In our case, the backend of the website had recently been updated, which was likely the reason for the conflict.

Cookies vs. cache: What's the difference?

In most browsers, the options for clearing the cache and clearing cookies are in the same place—but they're not the same thing.

  • Your cache stores files downloaded directly from the websites you visit—fonts, images, that kind of thing. The files in your cache aren't that different from the files in the cache of someone else who visits the same websites as you.
  • Cookies are different—they store information about you and the things you've done online. If you browse an online store and add a bunch of things to a shopping list, that's saved using a cookie. Cookies also keep track of which site you're logged in to—which is why, if you clear your cookies, you'll need to log back in to all of your accounts. Clearing your cache doesn't affect any of this.

Should I clear my cache regularly?

In general, I recommend not clearing your cache unless you have a specific reason to. The files in the cache allow the websites you visit most often to load faster, which is a good thing. Your browser will periodically delete old files, so it's not like the cache is going to keep growing forever.

Sure, the cache is taking up room on your hard drive, and some people find that annoying. But the reason you have a hard drive is so you can store things on it, and a cache that speeds up your web browsing feels like a valid use of your hard drive's space.

Hero image Photo by One zone Studio on Unsplash.



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