Media training 101 for small businesses

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Great news: you just scored a big press interview to promote your business. The story will expose your brand to the perfect new audience and drive meaningful traffic to your website. So…don't blow it. Yes, just as quickly as the excitement for the opportunity arrived, the realization that you now have to do an interview sets in. I get it—press interviews can absolutely be intimidating. The resulting coverage represents a significant opportunity to acquire new customers, drive sales, or raise awareness, and you want to be sure to represent your brand well and really compel the audience to check out your company. On top of that, you have to contend with adrenaline and nerves in the moment. You may be thinking, "So many other business owners are so polished and articulate in their interviews. How am I going to pull that off?" Deep breath. A successful interview is usually the result of good media training: preparation and practice in advance of an interview. I've tr...
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How to add new Stripe customers to Mailchimp lists

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These days, keeping in contact with your customers digitally is a must. Not only can you send them receipts and other important account info, you can establish a genuine connection by asking for feedback and giving exclusive access to promotions and sales.

By using Stripe, you can get access to your customer's email address. Don't just let that customer data stay in Stripe. Instead, pass that info into Mailchimp so you can easily stay in touch.

In case you're unfamiliar, Stripe offers financial SaaS for businesses that need payment processing through APIs. You might use Stripe if you sell things online. Mailchimp is best known for their email marketing automation services, but in their nearly 20 years of existence, they've also expanded to become a full-fledged marketing platform.

Together, Stripe and Mailchimp can be used to create an automated email marketing list from your Stripe customers. With this integration, every time you get a new customer in Stripe, their email will be added your Mailchimp list.

To set up your new automated email integration, all you need is a Stripe account and a Mailchimp account. Let's get started.

Set your audience in Mailchimp

Before you get started, make sure you've set Mailchimp up to receive the information you'll be sending in from Stripe. For this automated workflow, that will mean logging in to your Mailchimp account and making sure you have an Audience set up.

Connect your Stripe account to trigger your Zap

The first thing you need to do is set up a new Zap to connect your Stripe trigger to the Mailchimp action. We have a template for this integration to help you get started quickly.

Click the Use this Zap button below to get started, or click here to start a new Zap from scratch. You'll need to create a Zapier account, if you don't already have one.

To get started, choose Stripe as your app and New Customer as your trigger event. If you start from a template, these should be pre-selected for you.

Choose Stripe as your app and New Customer as your trigger event.

Click Continue. You will be asked to sign in to your Stripe account, if you haven't already. If this is your first time connecting your Stripe account, you will need to add your API key from Stripe, which can be found here.

Note that the API key should be a "secret" and "live" key. You need an activated account to get a key like that. If you're just trying to test out your Zap for now, you can use a test key, which can be found here.

Find your API key in Stripe

Click Yes, Continue, and then test the Stripe trigger with some sample data.

Connect Mailchimp to your Stripe trigger

In Zapier, select Mailchimp as your app and Add/Update Subscriber as your action.

Select Mailchimp as your app and Add/Update Subscriber as your action.

This will prompt you to sign in to your Mailchimp account. After you've signed in, you can customize your new subscriber by selecting (at the bare minimum) the Audience and Subscriber Email address.

The email that you select should be used from the Stripe trigger payload. There are many other fields you can add to the Mailchimp Subscriber here, including tags, name, address, and more.

Customize your Mailchimp action step choosing tags, inserting their name, email address, and more.

Fill in the information that you need for your campaign, then click Continue and test your Zap. After running your test, you should see a new contact in your Mailchimp Audience.

After running your test, you will see a new contact in your Mailchimp Audience.

Make sure you turn on your Zap when everything looks done, by clicking the toggle switch at the bottom of the screen.

Turn on your Zap using the slider at the bottom of the screen.

Congrats, you did it! From now on, every new Stripe customer you have will be added to your selected Mailchimp Audience.

More ways to keep in touch with your Stripe customers

If you enjoy using Mailchimp to communicate with your Stripe customers, check out these other integrations:



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